Refund Policy

At Rubi26inc.com, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we are here to help.

Eligibility for Refunds

To be eligible for a refund, please ensure the following:

  • The item must be unused, in the same condition that you received it, and in its original packaging.
  • You must request a refund within 15 days of the purchase date.
  • The item must be accompanied by the original receipt or proof of purchase.

Non-Refundable Items

Certain items are not eligible for a refund. These include:

  • Perishable goods such as food or flowers.
  • Downloadable software products.
  • Customized or personalized items.
  • Sale or clearance items (only regular-priced items may be refunded).

Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund:

  • If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
  • Please note that shipping costs are non-refundable.

Late or Missing Refunds

If you have not received your refund within the specified period:

  • First, check with your bank or credit card company, as it may take some time before your refund is officially posted.
  • If you’ve done this and still have not received your refund, please contact us at support@rubi26inc.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us within 15 days of receiving your product at support@rubi26inc.com.

Shipping Returns

To return your product, please send it to:
Refund Address: 655 S Strong Ave, Copiague, NY 11726

  • You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you are returning expensive items, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Contact Information

If you have any questions regarding our refund policy, please reach out to us at support@rubi26inc.com.

Brands Carousel